Major Departments in a Hotel | 3 star Hotels in Delhi
Hello readers, in my last article we discussed about the challenges faced by Hotels in Delhi and found that hotels are providing their services by facing so much of challenges but hotels like- Hotel Arpit Palace, never let their customers suffer due to such issues that’s why they lead all the 3 star hotels in Delhi, Hotels in central delhi, Budget hotels in delhi because of their tremendous services with all the luxury.
Now I am back with another topic, which is very interesting and useful for as well. So, my new article is based on the major departments of the hotels.
For the proper functioning of hotels, it is divided into various departments, so that there will be no chances of lacking customer’s care and facilities.
Some of the main departments are like this:
Front office department- Always there for you
It is the department that has the direct contact with the guests. They helps the guests to check in, check out, give all the information needed to them, carry their luggage and answer all their queries with the smiling face. It is known as the backbone of the hotel. And guests depend on them for all the information regarding hotel and its locality.
Housekeeping department- make sure your clean environment
Clean and hygienic surrounding attracts everyone that’s why housekeeping staff has the very important role in setting the standard and reputation of the hotel. There duty is to do proper cleaning of rooms, washrooms, balcony and corridor for guest’s satisfaction. They make sure the proper supply of soap, towel and all the stuff needed for maintaining top quality services and room decor.
Kitchen department
This department consists of the hidden heroes of the hotels that prepare delicious and lavish food, which helps in attracting and retaining the guests. There is a big team of chefs in the kitchen department, each for different types of cuisine and dishes.
Food and beverages department
Food cooked in the kitchen department is served by the food and beverage department. This includes cafe, bar, restaurant, lounge, etc. they serves food and drinks to the guest with a smile on the face and delight them with the presentation of the cooked food.
Accounting department
Accounting department keep the full record of all the activities related to money such as- bills, receipts, payrolls and all the expenditure and revenue of the hotel. They work with the co ordination of front staff.
Maintenance department
Any problem in the room, electric appliances and so on, we all need maintenance person to sort out the problem, they are the invisible helpers of the guests but helps them in the time of need.
Security department
This department protects the whole hotel staff, guests and property. It is the responsibility of the hotel to make sure proper security of the guest and their belongings.
Which hotel provides best services?
When you look for the hotel to stay, you find number of hotels in the market and you get confused while the selection of the hotels. Always choose the hotel that is perfect in all the aspects mentioned above. Some hotels have good front staff but they lack housekeeping services and vice versa. Hotel Arpit Palace is the one of the best 3 star hotels in Delhi that provides you a complete package of perfect departments that renders their best services to you with the smiling face.
